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Terms & Conditions
General Legal
Should you view the superfoodsnacks.com Web site and respond with information (excluding personal information, which is addressed under the Internet Privacy Policy) including questions, comments or suggestions regarding the content of the superfoodsnacks.com Web site, such information shall be deemed to be non-confidential and superfoodsnacks.com shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. superfoodsnacks.com shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.
SUPERFOODSNACKS.COM MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OF ANY NATURE REGARDING THE INFORMATION OR THE PRODUCT TO WHICH THE INFORMATION REFERS. The information on this Web site may include typographical inaccuracies.
Under no circumstances will superfoodsnacks.com be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of this Web site or any other Web site to which the superfoodsnacks.com Web site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if superfoodsnacks.com has been specifically advised of the possibility of such damages.
Free FedEx GROUND shipping on retail orders over $75
Applies to orders within the 48 contiguous states only. If you qualify for free shipping it will be noted on the Shipping section at check out. The free shipping cut off only refers to product purchased, and not to applicable taxes or shipping costs. The total product cost before or after any promotional discounts must equal more than $75.00 for free shipping to come into effect. Free shipping offer is valid for FedEx ground shipping only.
Orders ship within 48 hours after order is placed. Orders placed after 2:00 pm MST will be processed the following day. Orders placed on Friday after 2:00 pm MST will ship out on the following Monday, unless it is a holiday and/or our shipping facilities are closed. FedEx Ground does not ship out on Saturday, they are closed for outbound shipping on weekends.
Free Gift Basket shipping
The same rules for general free shipping apply to our free gift basket shipping offer. Offer applies to orders within the 48 contiguous states only. If you qualify for free shipping it will be noted on the Shipping section at check out. The free shipping cut off only refers to product purchased, and not to applicable taxes or shipping costs. The total product cost before or after any promotional discounts must equal more than $75.00 for free shipping to come into effect. Free shipping offer is valid for FedEx ground shipping only.
Orders ship within 48 hours after order is placed. Orders placed after 2:00 pm MST will be processed the following day. Orders placed on Friday after 2:00 pm MST will ship out on the following Monday, unless it is a holiday and/or our shipping facilities are closed. FedEx Ground does not ship out on Saturday, they are closed for outbound shipping on weekends.
Shipping
Superfood Snacks ships orders within 48 hours of being placed, however it is usually on the next buisness day Exceptions would be holiday weekends and circumstances beyond our control. We will contact you if there are problems with a product and it cannot be shipped right away. FedEx ground shipping is our most popular choice, it is economical and fast. Shipping time for orders placed with FedEx ground shipping take between 2-4 days depending on location. East coast usually takes 4 shipping days, West coast is faster with Arizona being the quickest at 2 shipping days. Rocky mountain region should be 2-3 days with Fedex ground, possibly sooner. Orders placed by 2 PM Mountain time may ship the same day.
Damaged, incomplete, or incorrect orders
If your order is incomplete, incorrect or damaged, please contact us via email or phone as soon as possibly so we may remedy the situation.
Returns, Refunds & Exchanges Policy
Products may be returned or exchanged if they are returned in resale able condition (e.g. unopened and undamaged). Please email or call us for approval before returning product to Superfood Snacks. No returns will be accepted without prior approval. Customer will pay return shipping costs. Credit will only be given after the product/products are returned and inspected. Sorry, refunds will not be accepted after 14 days from date of purchase receipt.
Shipping refunds will only be given in the case of damaged products and only up to the cost of regular FedEx Ground shipping charges.
Disclaimer
The owners of this website or Superfood Snacks Inc. are not responsible for any adverse effects to any product sold on this web site, nor are they held responsibility for any advice giving throughout the site, or of any links provided on this site. Contact your physician for advice about supplements or herbal products should you have questions concerning them.
Privacy Policy
Superfood Snacks Inc("Superfood Snacks") respects the privacy of all users who visit this site. No effort is made to identify individuals without their prior knowledge and approval. The following policies are in effect for all of the web pages owned and operated by Superfood Snacks.
Secure Transactions
This site uses a secure SSL server so information submitted by you in secure mode is encrypted for your privacy. This means no other party may view personal information while in transit to us over the Internet. Credit card transactions are completely safe using this technology. Superfood Snacks complies with all Laws regarding secure online transactions.
Personal Information
On all of our forms, order forms or keep me updated request, we ask users to provide their email address and/or mailing address for the intended purpose of the form. This site maintains a strict "no-spam" policy. Your email address or street address will not be sold to a third party and is only used for the stated purpose of the form. Whenever the identity of a visitor is requested, we clearly indicate the purpose of the request. You may easily be removed from the list at any time by emailing us at info@superfoodsnacks.com or calling us at 1-866-771-5683.
Customer Records
Customer records are never sold to a third party. Customer information is never sold or rented to anyone. Our checkout process may ask the customer if they would like to save their information on our server. This information is only available to the shopper the next time they visit our site.
Log Files
When a visitor views any of our pages, like all web servers, our system logs the visitor's domain name and/or IP address. We collect the domain names and/or IP addresses in order to compile information on what pages visitors successfully access, and what pages they may have experienced any technical difficulties with. This allows us to make improvements and upgrades to the site as needed. This information is collected solely for statistical purposes and is completely anonymous. The information is never used to identify any individuals.
Newsletter
Participation in the Superfood Snacks newsletter is voluntary. At any time you may log back into your account and unsubscribe from the Newsletter or send us an email and we will remove you from the distribution list.
Security
This site uses a secure SSL server so information submitted by you in secure mode is encrypted for your privacy. This means no other party may view personal information while in transit to us over the Internet. Credit card transactions are completely safe using this technology. Superfood Snacks complies with all Laws regarding secure online transactions. Superfood Snacks reserves the right to change its on-line policy at any time. Future changes will be duly noted on this page. If you have any other questions about this policy, please feel free to contact us at any time.
International Orders (outside of the U.S.)
Refunds of express or upgraded shipping or international shipping can not be honored. The Customer is responsible for all Customs and brokerage fees for international orders and agrees to pay return shipping on products refused by Customs or the Customer. The Customer is responsible for understanding all applicable Laws with regard to importing our goods and related fees. The customer can provide specific instructions for international orders at time of order with regard to shipping method and declarations.
Credit card orders are welcome after initial international order. For shipping quotes please send all contact and address information. You may also use FedEx (www.fedex.com) or USPS (www.usps.com) websites. We will ship however you desire.
SHIPPING RATES TO CANADA VIA FEDEX ARE ESTIMATES ONLY. DUE TO BORDER TAXES, ADDITIONAL CHARGES WILL APPLY. WE WILL CONTACT YOU PRIOR TO SHIPPING. FREE GROUND SHIPPING DOES NOT INCLUDE CANADA OR MEXICO.
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